Responsible gambling

Our team is dedicated to promoting responsible gaming practices and providing support to those who may need it. We believe that by working together, we can create a positive and enjoyable gaming experience for all our players.

What Is Responsible Gambling?

Responsible gambling means treating gambling as entertainment, not a source of income. It's about being mindful of your bankroll, setting limits, and knowing when to stop. If you find yourself experiencing any of the following warning signs, it may be a sign that you need to reassess your gaming habits:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

Tools to Stay in Control

We offer a range of tools to help you stay in control and maintain responsible gaming habits. These include:

• Deposit Limits: Set limits on how much you can deposit into your account
• Wagering Limits: Set limits on how much you can bet per game or session
• Session Time Limits: Set time limits for how long you can play in a single session
• Reality Checks: Regular reminders to check your gaming habits and balance
• Loss Limits: Set limits on how much you can lose before locking out access to games
• Self-Exclusion Options: Exclude yourself from playing for a set period of time or permanently

How to Request Limits or Exclusion

If you need to set limits or exclude yourself from gaming, it's easy to do. You can:

• Set limits or exclusion options via your account settings
• Contact our support team to request assistance

Please note that limits and exclusions are applied quickly, but may take some time to process.

Support for Problem Gambling

If you're struggling with problem gambling or feel like gaming is no longer enjoyable, don't hesitate to seek help. We encourage all players to:

• Take a break from gaming
• Seek support from a trusted friend or family member
• Contact a dedicated problem gambling helpline
• Participate in self-assessment quizzes and tools

If you're experiencing any of the following behaviors, it may be a sign that you need to seek help:

• Chasing losses
• Borrowing money to gamble
• Lying about gaming habits
• Neglecting other areas of life

For support, please consider contacting the following organizations:

• GamCare
• BeGambleAware
• Gambling Therapy

Protecting Minors

We take underage gambling very seriously. We strictly prohibit anyone under the age of 18 from playing on our site. To protect minors, we use:

• Age verification methods to ensure that all players are at least 18 years old
• Parental control software for parents to monitor and restrict access

Resources and Useful Links

If you need additional support or resources, please consider contacting the following organizations:

• GamCare
• BeGambleAware
• Gambling Therapy
• Self-assessment quizzes and tools (e.g. the GamCare self-test)
• Local support groups