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These Terms and Conditions ("Terms") govern your use of Pokies Lounge Casino's online gaming services, including but not limited to our website, mobile application, and any other related services (collectively referred to as "Services"). By using our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
Your continued use of our Services constitutes your acceptance of these Terms. If you do not agree with these Terms, please do not use our Services.
To register an account with Pokies Lounge Casino, you must be at least 18 years old (or the age of majority in your jurisdiction) and meet all applicable laws and regulations.
To verify your identity and comply with anti-money laundering regulations, we may require documentation from you. This includes but is not limited to proof of address, identification documents, and other relevant information.
You are solely responsible for maintaining the security and confidentiality of your account login credentials and any associated devices or software used to access our Services.
We accept a variety of payment methods, including but not limited to credit/debit cards (Visa/MasterCard), e-wallets (Skrill/Neteller), and cryptocurrencies (Bitcoin/Ethereum/USDT).
The minimum deposit amount is $25. The maximum deposit amount per transaction is $5,000.
Deposits are processed instantly. Withdrawals may take 24-48 hours after verification. A fee of 1.5% applies to all withdrawals if a currency conversion is required.
We comply with all applicable anti-money laundering regulations and reserve the right to request documentation from you to verify your identity.
Bonuses are credited to your account upon meeting the requirements outlined in the relevant promotion or bonus offer.
All bonuses must be wagered 30 times before withdrawal. Wagers placed on excluded games do not contribute towards fulfilling this requirement.
Bonuses expire after seven days from issue, unless otherwise stated in the relevant promotion or bonus offer. We reserve the right to void any bonuses or promotions if we suspect abuse or manipulation.
Our Services use random number generators (RNGs) to ensure fair and unbiased outcomes for all games.
In the unlikely event of a game malfunction, all bets placed will be voided.
We offer various responsible gaming tools, including deposit limits, wager limits, and session limits. You can set these limits through your account settings.
You can self-exclude from our Services for a minimum of six months or permanently.
You can set deposit limits (daily/weekly/monthly) through your account settings. We also offer wager limits and session limits to help you manage your gaming activity.
We provide links to responsible gaming organizations, including but not limited to Gambling Help Online and the National Gambling Helpline.
We reserve the right to void any bonuses or promotions if we suspect abuse or manipulation.
Engaging in fraudulent, collusive, or manipulative behavior is strictly prohibited and will result in account suspension or closure.
Using bots or automated systems to interact with our Services is strictly prohibited and will result in account suspension or closure.
You can close your account at any time through your account settings.
We reserve the right to suspend or close your account if you breach these Terms.
If your account is inactive for a period of 12 months, we may consider it dormant. We will notify you before closing any dormant accounts.
We collect personal data to verify your identity, comply with anti-money laundering regulations, and provide our Services.
We use and store your personal data in accordance with applicable laws and regulations. We may share this information with third-party service providers or regulatory bodies as required.
We are not responsible for any losses incurred by you while using our Services, including but not limited to losses due to game malfunctions or technical issues.
We reserve the right to void any bets placed if a system error occurs.
Our Services may contain links to third-party websites. We are not responsible for the content, security, or compliance with applicable laws and regulations of these websites.
We reserve the right to modify these Terms at any time. Changes will be notified through our website, mobile application, or email.
It is your responsibility to review these Terms regularly for updates. If you continue to use our Services after changes are made, it constitutes your acceptance of the updated Terms.
